Legal

Privacy Policy

How Internal Fire Solutions Limited collects, uses and protects your personal data.

Last updated: June 2026

Who we are

Internal Fire Solutions Limited ("we", "us", "our") is the data controller responsible for your personal data. We are registered in England and Wales (company number 15995091), with our registered office at 487–488 Ipswich Road, Slough, SL1 4EP. You can contact us at info@ifs-group.co.uk or on 01753 505 120.

What information we collect

We collect the information you choose to give us when you contact us through our website enquiry form or by email or phone. This typically includes your name, company name, email address, telephone number and the content of your message.

If you enable analytics on your visit, we may also collect limited technical information such as your approximate location, browser type and the pages you view. See our Cookie Policy for details.

How we use your information

We use your information to respond to your enquiry, provide quotes and deliver our services, maintain records of our dealings with you, and meet our legal and regulatory obligations. We do not sell your personal data to anyone.

Legal basis

We process your enquiry data on the basis of our legitimate interests in responding to potential and existing customers and running our business. Where we use non-essential cookies, we do so on the basis of your consent.

Who we share it with

Enquiries submitted through our website form are processed on our behalf by Web3Forms, which delivers the message to our inbox. Where analytics are enabled, anonymised usage data may be processed by Google. We may also share data with professional advisers or authorities where we are legally required to do so. We do not otherwise share your data with third parties.

How long we keep it

We keep enquiry and customer data only for as long as necessary for the purposes set out above, after which it is securely deleted.

Your rights

Under UK data protection law you have the right to access the personal data we hold about you, to ask us to correct or delete it, to object to or restrict our processing of it, and to request a copy in a portable format. To exercise any of these rights, email us at info@ifs-group.co.uk.

Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.